Meet Nikki, Director of Client Care

Although Nikki hails from Northern California, she has called the Pacific Northwest home since 2002. Nikki prides herself on being a driven, accomplished businesswoman. She earned her Bachelor of Science degree in Business Marketing at Humboldt State and then added an MBA with a finance focus from Portland State University.

But Nikki really honed her service skills in the corporate world where she was dedicated to providing outstanding customer experiences for over 20 years before joining Alterra. She now wears a variety of hats, contributing to the Alterra team via customer service, operations, and regional management efforts, as well as in her finance capabilities. Nikki prides herself on her workforce training skills and the results can truly speak for themselves as many of them have gone on to become high-performance sales professionals and top-tier management.

Nikki is also a passionate advocate for health, fitness and personal wellness. She regularly competes in distance running because she likes the feeling of pushing herself to the next level of achievements in ways that can be measured. Her motto is, “work hard so you can play even harder.” Nikki takes her enthusiasm for performance into her hobbies as well, as she and her husband proudly display their Shelby Mustang at local car shows.